UW Health and the UW School of Medicine Public Health established the Center for High Value Imaging (CHVI) to improve patient access, experience and outcomes through high-value imaging.
A patient-centered strategy, high-value imaging aims to improve patient access and experience as well as maximize actionable imaging-derived information. This efficiency is core to being good stewards of our human and technological resources.
CHVI’s multiyear plan focuses on three domains: patient care and community service, research and innovation, as well as education. Projects within the domains will feed into each other, while always keeping the patient as the primary focus.
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MISSION STATEMENT
To transform radiological care through high-value imaging by aligning precision data science, innovation, interdisciplinary collaboration, and operational excellence with the goals of improving patient access, experience, and outcomes.
Leadership
Dania Daye, MD, PhD
Director, Center for High Value Imaging
Vice Chair, Practice Transformation
Associate Professor, Interventional Radiology
Gina Greenwood, MBA
Program Director, Center for High Value Imaging
Goals
Establish CHVI as a national model for high-value imaging innovation and care delivery
Position CHVI as a recognized leader through pioneering initiatives, cutting-edge technology adoption, and scalable operational innovations that define new benchmarks for value-based radiology.
Transform imaging access and operational efficiency across UW Health
Systematically redesign imaging access pathways and enterprise-wide resource utilization to improve throughput, reduce delays, and enhance the patient journey across all points of care.
Build a future-ready imaging workforce through nationally recognized educational programs
Lead the transformation of radiology education and workforce development by creating training programs that prepare technologists, physicians, and allied health professionals for the evolving demands of high-value imaging.
Strategic Initiatives
CHVI strategic initiatives are aligned with UW Health’s mission of Patient Care & Community Service, Education and Research. Initiatives feed into each other, while always keeping the patient as the primary focus.
Patient Care & Community Service
- Enterprise Asset Management and Command Center (EAMCC)
- Radiology Access Center (RAC)
Research & Innovation
- Data Analytics & AI (DA²R) Care Resource
- HVI Innovation & Technology Transfer (HIIT) Program
Education
- Workforce of the Future Training Program
- HVI Certificate & Fellowship Training Programs
Five Pillars
To achieve our goals and complete our initiatives, the CHVI team builds upon our strengths in the following five pillars:
- Patient Access & Experience
- Operational Innovation
- Data, AI & Analytics
- Education & Training
- Research & Innovation
Innovation Hub
Ideas for Innovation
Both innovation and collaboration are critical to CHVI’s work. That’s why we have the Innovation Idea form so that employees and collaborators can submit ideas for improving our operations.
Wins in Innovation
A small change can make a big difference. And behind each change is a group of dedicated professionals that we want to celebrate!
Scroll on to read about our wins!
Streamlined Communication: The Impact of the MR Command Center
What’s the win?
The MR Command Center successfully streamlined communication and scheduling by providing schedulers with a single point of contact for technologists. Centralizing calls eliminates the need for schedulers to contact multiple locations, reduces interruptions for technologists, and minimizes distractions for radiologists by preventing calls to the reading room. By answering questions efficiently and reducing call handle times, the Command Center has ultimately improved the scheduling experience for patients and patient flow overall. The center receives calls as frequently as every three minutes per half hour, and it’s common for the technologists who staff it to address more than 500 calls per month.
Who contributed?
Establishing the Command Center was an effort led by MRI leaders Kristi Klein, Liz Briel, and Drs. Scott Reeder and Ali Pirasteh. They worked in close collaboration with Nick Orlowski, Megan Rivers, and Tami Schuett of the Ambulatory Access team to develop the new workflows.
MRI technologists Tim Barnhart, Tayler Holzem, Kristina Robinson, Christine Moldenhauer, Heather Stefano, and Tyler Stensaas rotate shifts at the MR Command Center to provide real-time assistance for schedulers without involving managers or supervisors.
Past CHVI Innovation Wins
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Quicker Turnaround for ED Scans
What’s the win?
Since August 2024, the Department of Radiology has decreased wait times by 50% for Emergency Department (ED) patients during peak hours by providing dedicated FAST MRI exams, allocating MRI scanner time to the ED, and dedicating personnel to screening and transporting ED patients. As of August 2025, the median time between placement of order to the first MRI image for FAST MRI exams was just below 1 hour, which is remarkable.
Who contributed?
Most Emergency Department imaging requests come through on second and third shift. Each worker on the shift helped improve the experience for our patients.
That includes Colton Chambers, Song Yang, Weston Grefe, Stana Hanson, Keesha Sharp, Brenda Mayer, Trisha Grindle, Paony Oman, Matt Kuehl, David Bailey, Kenny Lorfils, Rachel Roberts, Reena Alzubeidi, Cindy Yang, Claire Gilles, Cassidy Bores, Kayla German, Kenzie Jarchow, Meg Keaveny, Loghan Quinn, Carlie Gaston, Josie Galaszewski, Adam Duda, Margaret Davis, Lauren McCoy, Nale Yang, Emma Putnam, Christian Ganser, Emily Cooney, Jennifer Lavine, Jaydn Kuechler, and Nikayla Mullendore.